SAP SuccessFactors Implementation Services
SAP SuccessFactors is SAP's cloud-native Human Capital Management (HCM) suite — covering the full employee lifecycle from recruiting and onboarding through performance management, learning, compensation and succession planning, with Employee Central as the core HR system of record.
For organisations running SAP ERP HCM (on-premise), SuccessFactors is the strategic successor. For organisations new to SAP, it is the entry point for cloud HR. Either way, a SuccessFactors implementation is a people process transformation — not just a technology deployment — and it succeeds or fails based on how well the configuration reflects how your HR team actually operates.
2iSolutions delivers SuccessFactors as a SAP Gold Partner — from initial scoping through multi-module implementation, integration with S/4HANA and payroll, data migration and managed services. With 246+ clients and 21 years of SAP delivery, we bring the enterprise integration depth that standalone HR consultancies lack.
SuccessFactors — one suite, eight interconnected modules around Employee Central
Employee Central is the core — the system of record for organisational structure, employee data, job information and employment history. Every other module depends on Employee Central data: Recruiting feeds new hires into it, Performance reads from it, Compensation writes back to it, and S/4HANA integrates with it for finance and payroll.
Six SuccessFactors services — from scoping to managed platform
2iSolutions delivers SuccessFactors across the full lifecycle: initial module selection and scoping, multi-module implementation, integration with S/4HANA and payroll systems, data migration from legacy HR, user enablement and ongoing managed services.
Five phases — from scoping to adoption
SuccessFactors implementations succeed or fail based on business process alignment and user adoption — not technical complexity. Our phased approach front-loads process discovery and back-loads enablement, because the technology is only valuable when HR teams and employees actually use it.
What our SuccessFactors practice brings to your HR transformation
SuccessFactors delivered by a SAP Gold Partner with enterprise integration depth.
From Employee Central implementation through talent module deployment, S/4HANA integration, data migration and managed services — 2iSolutions delivers SuccessFactors with 21 years of SAP delivery experience and 246+ client engagements.
SAP SuccessFactors: questions we hear most
No — and we actively recommend against it. Employee Central should always go first because it is the system of record that every other module depends on. After Employee Central is stable (typically one full HR cycle post go-live), add modules in priority order based on your HR strategy. Common phasing: Phase 1 — Employee Central + Recruiting; Phase 2 — Performance & Goals + Compensation; Phase 3 — Learning + Succession. This phased approach lets your HR team absorb change at a manageable pace and ensures each module is properly configured before adding the next one. Big-bang deployments across all modules have the highest failure rate because they overwhelm HR operations, change management and user adoption capacity simultaneously.
SAP provides pre-built integration packages between Employee Central and S/4HANA covering: organisational data (company codes, cost centres, business areas), employee master data replication, payroll cost posting to FI/CO and time management data synchronisation. These integrations use SAP Cloud Integration (CI) middleware with pre-configured content that covers the standard scenarios. For payroll, Employee Central can replicate employee data to S/4HANA payroll (Employee Central Payroll) or to third-party payroll systems via published APIs. The integration architecture is where most implementations need the most attention — particularly around error handling, data reconciliation and the timing of replication runs relative to payroll cut-off dates. Having one partner manage both S/4HANA and SuccessFactors eliminates the finger-pointing that happens when integration issues arise between two separate vendor teams.
A migration from SAP HCM to SuccessFactors is a re-implementation, not a technical conversion — there is no automated migration tool that lifts HCM configuration into SuccessFactors. The work involves: mapping your current HCM processes to SuccessFactors capabilities, configuring Employee Central to replicate your organisational and employee data structures, migrating employee master data (active employees, organisational assignments, job information, compensation data), migrating historical data where needed (employment history, prior compensation) and transitioning payroll integration. Timeline depends on complexity: a single-country Employee Central migration from SAP HCM typically runs 4–6 months; a multi-module, multi-country migration can run 12–18 months phased across waves. Our team knows SAP HCM deeply enough to map the current state accurately — which prevents the scope gaps that cause migration overruns.
SuccessFactors deploys four major releases per year — they are mandatory and automatic. This means your implementation must be built within the standard configuration framework (business rules, MDF objects, XML configuration, permissions) rather than custom code that breaks on upgrade. During implementation, we design specifically for quarterly release survivability: no hard-coded values, no unsupported customisations, no workarounds that depend on undocumented behaviour. Post go-live, each quarterly release requires regression testing against your specific configuration — our managed services engagement includes pre-release testing, impact assessment and feature adoption recommendations for every quarterly cycle. The quarterly model is a major advantage for innovation adoption (new features arrive automatically) but requires ongoing governance — which is why we include it in our AMS offering.
SuccessFactors supports localisation in 200+ countries — including country-specific fields, statutory reporting requirements, holiday calendars, pay group structures and local compliance rules. Employee Central's foundation object model is designed for global deployments: one global instance with country-specific configurations that handle legal entity structures, local employment terms and regional regulatory requirements without separate instances per country. The implementation complexity for multi-country deployments is in the localisation configuration: each country has specific data model extensions, business rule variations and integration requirements (particularly for local payroll). Our team has delivered multi-country implementations across North America, Europe, Middle East and Asia-Pacific — and the key lesson from every deployment is: do not underestimate localisation effort. We scope each country individually based on actual regulatory requirements, not on a per-country multiplier.
A single-country Employee Central implementation with basic integration to S/4HANA or payroll typically runs 3–5 months from kickoff to go-live. Adding Recruiting and Onboarding in the same phase extends to 5–7 months. A multi-module deployment (Employee Central + Recruiting + Performance + Compensation) for a single country runs 6–9 months. Multi-country implementations are phased by country or region — each wave adding 2–4 months depending on localisation complexity. We always recommend aligning go-live timing with a natural HR cycle boundary: beginning of a fiscal year, start of a performance review cycle or a new compensation planning period. Going live mid-cycle creates reconciliation overhead that is entirely avoidable with timing alignment.
Ready to move your HR to SuccessFactors?
Whether you are implementing Employee Central for the first time, migrating from SAP HCM on-premise, adding talent modules to an existing deployment or integrating with S/4HANA — 2iSolutions brings Gold Partner delivery depth and enterprise integration expertise to your HR transformation.