SAP BusinessObjects Consulting & Support Services
SAP BusinessObjects (BO) remains one of the most widely deployed enterprise BI platforms in the SAP ecosystem — powering reporting, dashboards and ad-hoc analysis for thousands of organisations worldwide. If your business depends on Web Intelligence, Crystal Reports, Analysis for Office or Lumira, your BO landscape needs expert support, optimisation and a clear migration path to SAP Analytics Cloud.
2iSolutions delivers the full BusinessObjects lifecycle: platform administration, report and dashboard development, performance optimisation, upgrade and patch management and structured migration to SAP Analytics Cloud when the timing is right. We are one of the few SAP Gold Partners with deep expertise across both legacy BO and modern SAC — which is exactly what organisations need during this transition period.
Whether you need to stabilise an underperforming BO landscape, develop new reports, plan a BO 4.x upgrade or begin a phased migration to SAC — we bring 21 years of SAP BI experience across every reporting generation.
SAP BusinessObjects — the components 2iSolutions supports and migrates
A typical BO landscape has multiple reporting tools, a central server platform, BW/HANA data sources and hundreds of users. We manage the entire stack — from server health through universe design to individual report development.
Six BusinessObjects services — from platform support to SAC migration
Whether you need ongoing BO administration, new report development, performance remediation or a structured migration to SAP Analytics Cloud — 2iSolutions covers the full BO lifecycle with 21 years of SAP BI experience.
BO is in maintenance. SAC is the future. We manage both — and the transition between them.
SAP has made the strategic direction clear: SAP Analytics Cloud is the successor to BusinessObjects for interactive reporting, dashboards and self-service analytics. BO continues in maintenance mode — no new features, but ongoing patches and support. The migration is not urgent, but it is inevitable. We help you plan and execute it at the right pace.
Our approach: We never push migration before you are ready. Many BO landscapes are stable, trusted and deeply embedded in business processes. The right approach is phased: stabilise and optimise your current BO landscape, identify which content migrates well to SAC (interactive reports, dashboards), which content stays in BO longer (pixel-perfect Crystal, complex Xcelsius) and which content gets retired (unused reports — typically 30–50% of any BO landscape). Start the migration with the highest-value, best-fit content. Prove it. Then extend.
What our BO practice brings to your organisation
BusinessObjects consulting from a team that has delivered SAP BI for 21 years.
From platform administration and report development through performance optimisation, upgrades and SAC migration — 2iSolutions delivers BusinessObjects as a Gold Partner with deep BO expertise and the SAC knowledge needed for the inevitable transition.
SAP BusinessObjects: questions we hear most
BO is not going away tomorrow — it is in maintenance mode, meaning no new features but continued patches, security updates and support. SAP has committed to maintaining BO 4.3 through 2027 with extended maintenance options beyond that. However, SAP Analytics Cloud is the strategic successor and receives quarterly feature releases, AI capabilities and cloud innovation that BO will never get. The correct approach is not panic migration but planned transition: stabilise your current BO landscape, identify which content migrates well to SAC and which stays, then execute a phased migration starting with the highest-value content. We help you plan this timeline based on your maintenance contracts, content complexity and organisational readiness — not on fear.
For interactive reporting and dashboards — yes, SAC covers and exceeds what WebI does, with live connectivity, AI-powered insights, mobile support and self-service capabilities WebI does not have. For pixel-perfect formatted output — Crystal Reports remains superior for highly formatted documents like invoices, packing lists and statutory reports where exact layout control is critical. SAC's formatted export capability is improving but has not reached Crystal's precision. For Excel-based BW analysis — SAC's Data Analyzer replaces much of Analysis for Office, but heavy AfO users who depend on complex Excel formulas and macros may need a transition period. Our migration assessment classifies every report into three categories: migrate to SAC, retain in BO temporarily, or retire — so you know exactly what moves and what stays.
Optimise first — always. Slow BO reports are almost always fixable, and the root causes are predictable: inefficient universe SQL generation, missing aggregate navigation, excessive data retrieval, poor report design (too many queries, too many pages) and under-resourced servers. Fixing these is faster and cheaper than migration, and delivers immediate value to your users. More importantly: if you migrate slow reports to SAC without understanding why they are slow, the same performance problems follow — because the underlying data model and query patterns are the same. Our recommendation is to optimise your BO landscape first, then migrate the stable, performant content to SAC. This way the SAC migration is clean and the business case is about new capability, not about fixing old problems.
In our experience, 30–50% of reports in a typical BO landscape are unused, duplicated or obsolete. They were created for one-time needs, for users who have left, or as copies-of-copies with slight modifications. The first step in any migration is an inventory and usage analysis — examining CMC audit data to determine which reports are actively scheduled, which are accessed by users and which have not been opened in 12+ months. This analysis typically reduces the migration scope by a third before any report re-creation work begins. Of the remaining active reports, we classify by migration suitability: good fit for SAC (interactive reports, dashboards, ad-hoc analysis), partial fit (reports needing redesign), and retain in BO (complex Crystal, Xcelsius with Flash). The result is a realistic migration scope, not a report count multiplied by an average effort — which is how most migration estimates go wrong.
SAC does not use BO universes — it connects directly to data sources via live connections (to BW/4HANA, S/4HANA, HANA, Datasphere) or import connections (to databases, files). The semantic layer in SAC is provided by the data source itself: BW queries provide the semantic model for BW connections; Datasphere analytical datasets provide it for Datasphere connections; HANA calculation views provide it for direct HANA connections. During migration, the business logic embedded in your BO universes (derived tables, complex joins, calculated fields) needs to be re-implemented — either in the data source (BW query, HANA view, Datasphere model) or in SAC's calculated measures. This universe-to-semantic-layer migration is often the most significant technical effort in a BO-to-SAC transition, and our assessment specifically inventories universe complexity to estimate this work accurately.
Yes — this is exactly how most of our BO engagements work. The BO landscape does not stop needing support because a SAC migration is underway. Users still need reports, schedules still run, servers still need patches and new report requests still come in. We run both workstreams simultaneously: a BO support team managing your existing platform under SLA, and a SAC migration team re-creating content and configuring the new platform. The two teams coordinate closely — particularly around report retirement (removing from BO after SAC equivalent is validated) and user transition (training users on SAC versions of reports they currently run in BO). This dual-team model is a core capability of our practice, not an afterthought — it is what our BO clients need because the transition period is typically 12–24 months.
Need BO support, optimisation or a migration path to SAC?
Whether your priority is stabilising an underperforming BO landscape, developing new reports, planning an upgrade or beginning the SAC migration journey — 2iSolutions brings 21 years of SAP BI expertise across both platforms.