We have an excellent 6 months contract opportunity for a Technical Writer in Ottawa/Toronto.
Work would be done remotely for now
Must haves:
• Eligible for Reliability level Federal Security clearance is mandatory.
• Documentation skills.
• Proven experience with documenting processes, for 5+ years.
• Analytical skills to evaluate state of existing documentation framework (DOM), and process documents.
• Good relationship/interworking skills with groups across the company, to document processes, where not already documented.
• Ability to organize process documents, to link to the DOM. The process documents can reside on different platforms, e.g., SharePoint, Confluence, etc.
If you are available, please send your resume to [email protected] OR [email protected] OR [email protected] OR [email protected] OR refer someone interested.
Job Title: Technical Writer
Location: Hiring Manager is located in Ottawa March Road, Kanata.
Contractor will work remotely for now. Hiring Manager is okay with
contractors located in Toronto area.
Period: 6 Months
Starting date: 2022 September 12
Ending date: 2023 March 10
SCOPE Review existing documentation framework of processes in use at Innovapost, especially across software development lifecycle, all the way to deployment to production environment, and running of IT service operations. Help to provide overview of existing process documentation, identify any process documents not being linked to the documentation framework, identify important processes which have not been documented yet, document important processes where not already documented, and improving or updating existing process documentation where needed.
DUTIES
· Review existing documentation framework (Delivery Operating Model, or DOM).
· Provide overview of existing process documentation.
· Identify any process documents not being linked to DOM yet.
· Identify important processes which have not been documented yet.
· Document important processes where not already documented.
· Improve or update existing process documentation where needed.
SKILLS AND EXPERIENCES
Must Have:
· Documentation skills.
· Proven experience with documenting processes, for 5+ years.
· Analytical skills to evaluate state of existing documentation framework (DOM), and process documents.
· Good relationship/interworking skills with groups across the company, to document processes, where not already documented.
· Ability to organize process documents, to link to the DOM. The process documents can reside on different platforms, e.g., SharePoint, Confluence, etc.
· Creative capabilities to help complete our set of process documentation.
· Ability to plan the work well, from understanding the big picture, to managing the details, for prioritized and timely delivery of materials.
Nice to have:
· Ability to draw out information from the subject matter experts, to document the relevant processes.
· Strong understanding of technology, technical environments, and the ability to synthesize concepts into business language.
· Ability to understand the technical jargons commonly used in IT.
· Undergraduate degree in engineering, computer science, business, or equivalent.
Soft Skills:
· Excellent communication skills, verbal and written.
· Time management skills, to work and deliver under tight timelines (6 to 8 months).
