SAP Change Management

Contract
Toronto
Posted 3 months ago

We have an excellent 1 year contract opportunity for a SAP Change Management Consultant, in Toronto.

This SAP Change Management role focuses on user adoption by introducing and socializing business process changes to departments, resulting in successfully user adoption.

Work would be done Remotely now due to Covid. Location can be either Toronto or Ottawa.

Must haves:

· Sound knowledge of change management principles, practices, and methodologies

· Minimum 5 years’ experience in the practical application of change management methods and strategy combined with a solid understanding of how people go through change and the overall change process

· Extensive SAP project experience in deploying change management in large organizations for finance projects

· Ability to Communicate with Senior leadership about changes being deployed with the transformed processes

· PROSCI, ADKAR or equivalent certificate program is required.

 

If you are available, please send your resume to hiten.shah@2iresourcing.ca OR bakul.jain@2iresourcing.ca  OR sujata.gaimar@2iresourcing.ca OR simmi.mittal@2iresourcing.ca OR deepti.gill@2iresourcing.ca OR  refer someone interested.

 

Role (Specialist Type) /Service: SAP Change Management

 

Experience Level: Expert
Project Title: SAP Costing Release 1
Estimated Start Date: July 19, 2021
Anticipated Duration (weeks): 52 weeks

 

 

1.0    Description of Assignment
This SAP Change Management role focuses on user adoption by introducing and socializing business process changes to departments, resulting in successfully user adoption.

 

This person will focus on the people side of change, including transformation education from legacy to the new business process, job roles and technology tools training.

 

Therefore, strong facilitation, interpersonal, presentation, documentation and customer skills areneeded to interact with TTC stakeholder departments at the operational, management, director and executive levels.

 

The Resource will be required to work remotely due to the COVID 19 restrictions

 

2.0    Skills and Certifications
      • Sound knowledge of change management principles, practices, and methodologies
      • Minimum 5 years’ experience in the practical application of change management methods and strategy combined with a solid understanding of how people go through change and the overall change process
      • Extensive SAP project experience in deploying change management in large organizations for finance projects
      • Extensive facilitation and coaching and communication skills, combined with conflict resolution
      • Ability to Communicate with Senior leadership about changes being deployed with the transformed processes
      • Ability to stay calm under pressure, and negotiate and influence within a collaborative framework
      • Ability to establish, build and maintain collaborative relationships with various stakeholders for the purpose of meeting corporate objectives
      • Solid experience in change related practices e.g., communications planning and delivery, training design and facilitation, and change champion network management and super user group initiation, coaching and facilitation
      • Self-directed and confident in ability to lead a complex organizational change management project
      • Team player with the ability to work with and through others
      • Sound judgment; excellent planning, organizational, interpersonal, presentation, active listening, oral and written communication skills

Formal education/training:

    • University Degree/College Diploma in Business Administration
    • PROSCI, ADKAR or equivalent certificate program
3.0    Assignment Duties
The Organizational Change Management Consultant will be responsible for the following:

 

    • Develop change management strategy (including strategic plan, stakeholder impact assessment, stakeholder-specific engagement plans, change champion network,  etc.) and present in a logical and easy-to-understand manner to the executive, director/head, manager and supervisor levels
    • Identifies and use surveys to analyze and identify potential people-related risks and resistance areas (including individual and group skill and behaviour gaps)
    • Provides consultation and presents to Project Sponsors, Steering Committee and Executive Sponsors the overall change management strategy and plan
    • Develops a set of targeted and actionable change management plans (i.e., communication plan, training plan, coaching plan, sponsor roadmap, training plan (soft skills), resistance management plan, change champion network plan) to address and mitigate identified concerns
    • Defines success metrics and milestones, measures and monitors change progress, and develops and establishes change sustainment plans
    • Oversees all change-related reviews and approval cycles) and ensures change management initiatives are consistent with internal standards, standard operating procedures, corporate policies and applicable legislation
    • Designs, writes, and delivers (and/or supports delivery of) stakeholder-relevant communications materials
    • Designs and delivers change management/leadership workshops/interviews/training with various levels of staff related to change initiatives
    • Facilitates change management task force/work stream meetings and/or core change management team’s efforts, and assists with defining project goals, timelines, coordination, and alignment of activities led by different stakeholders and addressing stressor points in the plans
    • Leads CM project management (e.g., tracking milestones, status reporting, change team communications, meeting agendas and actions, relationship management, etc.), and ensures all CM deliverables are within the allotted program budget and schedule
    • Creates space for open communication and collaboration across stakeholders to improve performance and productivity, and manages key stakeholder expectations, concerns, and work to mitigate risks and issues
    • Follows up, as required, with any problems and ensures implementation of actionable solutions
    • Oversight to the overall change implications and leads the way for the SAP SuccessFactors Learning project team to integrate change actions into the actual overall project plan, and provides advice, support, and guidance to project team and other stakeholders as required
    • Responsible for treating stakeholders with respect and dignity and ensuring their needs are accommodated and/or addressed (within their area of responsibility) in accordance with the Ontario Human Rights Code and Related Orders so that they can fully benefit from the TTC as a service provider and an employer
    • Escalates issues that will impede delivery of the approved change management plan to the project manager to clear obstacles/roadblocks
    • Perform related project duties as assigned
4.0    Deliverables
Key deliverables to be delivered throughout the project, aligning with the SAP Activate methodology:

 

      • Organizational Strategy and Plan
      • Stakeholder Analysis
      • Change Impact and Risk Analysis
      • Business Readiness Assessment
      • Job Role Mapping from legacy to new solution
      • Conduct Business Change Forums/Education Sessions
      • Collaborate with Training Team to deliver Process Changes to Departments
      • Organizational Change Management training to project team and key stakeholders

 

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